In order to use the Services, you will be required to embed a few lines of code into your website, digital app, or secure portal source code. Upon embedding such code, certain users authorized by you (“Authorized Personnel”) will be able to use Medchat's web application available on the Website to chat live with your current and potential patients, insurance plan members, retail customers, clinical trial participants, referring physicians, and/or any other type of customer you serve (collectively, “End Users”). Depending on the Services you use, such End Users may also be able to chat with chatbots which store End User-provided information accessible by Authorized Personnel. Authorized Personnel and End Users are referred to, collectively, herein as “Users”. You will be required to provide a valid email address and create a password (collectively, the “Account Credentials”), and provide to Medchat certain additional information in order to access and use the Services. It is your responsibility to ensure that your Account Credentials are used only by you, and you agree to protect the confidentiality of your Account Credentials. All activity and use of the Services under your Account Credentials will be deemed to be authorized by you, and you will be responsible for all activity and use of the Services under your Account Credentials. You assume the entire risk for the fraudulent or unauthorized use of your Account Credentials.

All electronic data or information submitted via the Services, including data and information related to or provided by Users, is referred to herein as “Customer Data”.